Special Offer: 15% Off Wig of the Week Lake Wave. Use Code “LAKEWAVE15” Shop Now

Shopping Cart Close

COVID-19:
Be prepared for delays

Our fulfillment times will be longer than usual and may continue to increase until things get back to normal. The entire industry is grappling with challenges and we're seeing delays in our shipping carriers FedEx / DHL / USPS / UPS. This is due to limited vehicle transport and medical supplies being transited in priority.

We're closely communicating with FedEx / DHL / USPS / UPS to make sure you get your orders on time. We're also glad to report that we're seeing a surge in orders, which means that online sellers are doing well. Consumers are generally more patient during this time, as even Amazon has expressed that it's experiencing delays of up to 1 month.
General Information
  • We ship out over 80% of our orders within a 24 business hour time frame.
  • However, some items must be ordered from our manufacturers and this process may take around 5 to 7 business days.
  • If you need the items before or on a SPECIFIC date please place a note in the comment section at the time of your order, and we will then notify you on the transit time if need be.
  • We ship the goods via FedEx / DHL / USPS

Processing Time: 

Order processing time 2-5 days.

Orders placed by 4:00 PM EST Monday-Friday.
  • In-Stock orders: will be processed the same day
  • Non-In-Stock orders: will be shipped within 2-10 business days (depending upon the availability of a product)
Orders placed on Friday after 4:00 PM EST through Sunday.
  • These will be processed the following Monday as we are NOT open on weekends.
  • Non-In-Stock orders: will be shipped within 2-10 business days (depending upon the availability of a product)
  • Expedited orders will be notified if there is a delay due to non-stock of item

Delivery Time:

USA: 3-6 business days.